Level Guide

Each job at the university occupies a specific level in one of the career streams. Levels indicate the general mastery required to fill positions at that level.

Multiple jobs in the same career stream can occupy the same level. These level descriptions are the general guidelines used for each position and should be considered as an informational resource to help you understand current positions and the requirements for future career steps.

StreamStream Description
ExecutiveThis career stream typically includes top university executives and heads of key job families who are responsible for providing strategic vision and direction to department(s), school or division. An executive is defined as a senior administrator responsible for a major division or department and who has responsibility for a discrete function or sub-function involving a high degree of complexity, enterprise-wide risk, and financial responsibility. Typically designated as a “Head of Function,” “Chief Function Officer,” or its equivalent. Executives typically report to a higher-level executive within the career stream. The most important factor is that the scope of the job must be enterprise-wide, i.e., the reach of the position must span across the university. Executive titles include Vice President, Dean or Provost and jobs carrying a bona fide variation of an executive title (for example, Assistant Vice President, Associate Dean or Associate Provost). The entry job title used for this stream is Executive Director, which is typically responsible for managing an entire subfamily. Generally, executives are responsible for establishing short- and long-term strategies and budget approval and accountability for assigned areas. Executives frequently encounter complex, multi-dimensional problems and issues where information or precedents are typically difficult to obtain and frequently must draw from professional experience or knowledge of best practices in order to solve problems. Executives typically have broad control over hiring, firing, promotion and reward authority for assigned staff or work teams.
LevelLevel Description
Level 4
  • Single incumbent position, typically reporting to the President
  • Supervises the management, administration, and operation of key functions (such as Academic Affairs, Finance & Administration, Development, etc.)
  • Often exercises substantial influence over the affairs of GW
  • Ultimate responsibility for implementing decisions of the Board of Trustees
  • Generally responsible for multiple job families
  • Requires ongoing collaboration and partnership with the Board of Trustees to direct the operations and long-term strategies of the institution
Level 3
  • Single incumbent position, typically reports to a Level 4 Executive
  • Responsible for providing executive leadership to critical areas or functions of GW
  • Requires interaction with the Board of Trustees in respect to matters relevant to the role
  • Generally responsible for at least one major job family
  • May also be a disqualified person
Level 2
  • Single incumbent position, typically reports to a Level 3 Executive
  • Responsible for directing and managing (1) a large-sized department or business unit, or (2) multiple small to mid-sized departments, categorized as a mission essential, discrete business functions within GW
  • Leads the strategic and operational direction of the departments/large unit Informs the University's long-term strategic vision for the unit
  • Generally responsible for (1) more than one subfamily or (2) a large subfamily
Level 1
  • Single incumbent position; typically reports to a higher level Executive
  • Responsible for strategic and operational direction and management of a small to mid-sized department or business unit categorized as a mission essential, discrete business function within GW
  • Accountable for managing and communicating long-term direction and achieving broad strategies within area that link directly to institutional goals
  • Generally responsible for one subfamily

 

StreamStream Description
ManagementThis career stream typically includes supervisory and management staff responsible for focusing on tactical or operational activities within a specified area. A manager is defined as an administrator responsible for accomplishing the department objectives and operations of at least one work unit, which includes managing staff and short- and mid-term planning of department activities. Employees in this career stream take corrective action as necessary to ensure departmental goals are accomplished by established deadlines. The most important factors are (1) clear responsibility for managing a department / function and (2) formal supervision of at least two full-time staff (or equivalent). Managing performance of staff requires writing and delivering performance evaluations and monitoring production and overall work quality. The entry job title used for this stream is Supervisor. Generally, managers are responsible for the daily operations and work quality for assigned areas, and may have control or input over hiring, firing, promotion and reward authority for assigned staff or work teams.
LevelLevel Description
Level 4
  • Single incumbent classification with key responsibility over a job-family
  • Typically reports to a Level 1 or Level 2 Executive
  • Responsible for planning and overseeing diverse activities within a large, complex department or functional area of the institution
  • Leads a team of Level 2 or 3 Managers, and sets functional strategies and objectives focusing on mid-term operational plans (1-2 years) that align with the overall GWU strategy
  • Typically has budget and final authority over hiring, firing, promotion and reward authority within own area
Level 3
  • Typically reports to a Level 4 Manager or Level 1 Executive
  • Responsible for managing all of a single department or part of a large/complex department consisting of Level 2 Managers or senior IC staff who exercise discretion and independent judgment
  • Contributes to the operational plans of the division, school, or major functional area
  • Typically has hiring, firing, promotion and reward authority within own area
  • May have responsibility for managing an operational budget
Level 2
  • Working manager
  • Typically reports to a Level 3 or Level 4 Manager
  • Responsible for managing a single work unit consisting of at least two full-time (or its equivalent) Individual Contributor staff or Level 1 Managers
  • Serves as subject matter expert within assigned area of responsibility
  • Typically without direct budget authority
Level 1
  • Working supervisor
  • Typically reports to an Level 2 or Level 3 Manager
  • Leads/supervises at least two full-time (or its equivalent) Support staff in a single work unit who perform the same or very similar work
  • Typically without budget or hire/fire authority but may provide input

 

StreamStream Description
Individual ContributorThis career stream typically includes non-supervisory staff responsible for utilizing learned knowledge to provide impactful work output to the organization. An Individual Contributor is defined as an individual responsible for tasks, duties, assignments and projects ranging in complexity and often requiring analysis. Experience and knowledge is brought to the position, with lower-level staff learning additional skills on the job. Individual Contributor staff typically report to employees in the Management career stream, with higher-level incumbent contributors reporting to Executives in an advisory or expert capacity. Individual Contributors are not typically responsible for the formal supervision of staff as their primary duty, but they may lead project teams or provide coaching and delegation of work to other employees. While not common, there are circumstances where Individual Contributors will manage staff.
LevelLevel Description
Level 5
  • Individual contributor and recognized master in professional discipline both within the institution, as well as other institutions; may participate in knowledge or thought leadership groups outside of the organization
  • Involves mastery of a specialized discipline and thorough understanding of a number of disciplines
  • Establishes strategic and operational plans with short- to mid-term impact on the University (1-2 years); develops and implements new processes and standards to achieve strategies
  • Establishes critical strategic/ operational goals and influences decisions made by highest levels of University leadership
  • Significant influence regarding policies, practices and procedures within and outside of the department
  • Requires significant influence and communication with leadership.
Level 4
  • Typically reports to an Level 3 or 4 Manager
  • Individual contributor that is recognized internally, as well as other academic institutions, as an expert in a subject matter or specialized discipline
  • Ability to manage and execute highly complex or specialized projects or processes; adapts precedent and may make significant departures from traditional approaches to develop solutions to significantly complex problems
  • Works independently, expected to perform work based on objectives
  • Significant influence regarding policies, practices and procedures within and outside of the department
  • May participate in knowledge or thought leadership groups outside of the organization
Level 3
  • Typically reports to a Level 3 or 4 Manager
  • Senior individual contributor who works independently with limited supervision, often coaching, reviewing or delegating work to lower level staff
  • Generally, recognized as a subject matter expert within organization within the assigned area
  • Manages and executes highly complex or specialized projects or processes
  • Problems are often difficult, complex and require sophisticated analysis
  • Routinely influences others regarding policies, practices and procedures within the division, department, or school
Level 2
  • Typically reports to a Level 2 or 3 Manager
  • Individual contributor who works under limited supervision
  • Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge
  • Makes decisions on low to medium impact issues pertaining to policies governing the assigned area
  • May influence others within or outside of immediate work unit through explanation of facts, policies and practices
Level 1
  • Typically reports to a Level 2 or 3 Manager
  • Individual contributor representing the most common entry point for this career stream; typically works under direct supervision
  • Applies learned knowledge to perform tasks
  • Explains facts, policies and practices related to area and exchanges information
  • May influence others within own area through explanation of facts, policies and practices

 

StreamStream Description
Service & SupportThis career stream typically includes staff whose primary duties are (1) administrative, or (2) routine, or (3) a craft or skilled trade. Support staff are responsible for providing support and continuity of service to an assigned work unit by providing daily maintenance or assistance to an assigned area, performing specific organizational tasks that are generally routine or where information and precedents are easy to obtain or interpret. Experience and knowledge is usually gained on the job. Support staff typically report to employees in the Management career stream, and do not have supervisory responsibility, but may serve in a lead capacity. The distinguishing factors of this stream are that (1) tasks and problems are usually routine and (2) complex issues are referred to the immediate manager for guidance and resolution.
LevelLevel Description
Level 3
  • Typically reports to a Level 2 Manager
  • Responsible for performing technical or skilled work requiring a broad knowledge base acquired from significant experience or specialist training in particular area
  • Problems are typically not routine and require analysis and/or drawing on past experience to understand and solve
  • Provides assistance and coaching to other Support staff; may supervise and oversee the work of wage or student employees
  • Communicates information that requires explaining practices, procedures and policies with others outside of the work unit
Level 2
  • Typically reports to a Level 1 or 2 Manager
  • Responsible for performing work requiring prior experience of tasks learned on the job
  • Work tasks are typically routine, but may require interpretation or deviation from standard procedures
  • Operational knowledge base requiring capacity to understand specific needs or requirements to apply skills/subject matter knowledge; works under general supervision
Level 1
  • Typically reports to a Level 1 Manager
  • Responsible for performing work require no prior experience, tasks can be learned on the job
  • Work tasks are routine, follows standard procedures under close supervision